This article explains how to correct or change the email address or time zone on your Biohealing Stream purchase, who makes the change, and what information to send.

Who this article is for: Biohealing Stream customers who entered the wrong email at checkout, want to use a different email, or need a different time zone for their daily session reset.

Email address changes are made by a human Biohealing Stream support specialist. The AI assistant cannot change your email, but it can collect your details and pass your request to the support team.

To request an email change:

You do not need to know your purchase date. What happens next: a support specialist finds your purchase, updates your registration details and confirms your next steps.

If you made a typo in your email address at Biohealing Stream checkout, your access email went to the wrong address. Ask the AI assistant to pass your request to a support specialist, or email [email protected], with your full name, the email address you entered at checkout (if you know it), the email address you meant to use and your phone number. A support specialist finds your purchase and corrects your details.

Your Biohealing Stream daily sessions reset at midnight in the time zone recorded at your first purchase. This time zone does not change automatically when you travel or move.

Time zone changes are made by a human support specialist. To request a time zone change, ask the AI assistant to pass your request to a support specialist, or email [email protected]. Include your full name, your registration email (the email address you used at purchase), your phone number and the time zone you want. The AI assistant cannot change your time zone, but it can pass your request to the support team.